Frequently Asked Questions

What products do you sell?

We stock a wide range of Asian, Bangladeshi, and halal groceries, including fresh produce, halal meat and poultry, rice, lentils, spices, frozen and chilled foods, and household essentials. We supply both retail and wholesale customers.

Do you offer wholesale pricing?

Yes. As a cash & carry, we offer competitive bulk and trade pricing for restaurants, takeaways, shops, and other businesses. Contact us at +44 191 273 6664 or [email protected] to discuss trade accounts.

Is your meat halal?

Yes. Our meat and poultry are sourced from trusted suppliers and prepared to halal standards.

Do you deliver?

Delivery availability, areas, and charges are shown at checkout. We also offer in-store collection. For questions about delivery to your area, please contact us.

How can I place an order?

You can shop in store or order online through our website. Simply add items to your basket and follow the checkout steps.

What payment methods do you accept?

We accept the payment methods shown at checkout and in store. Approved wholesale customers may also have account-based payment arrangements.

What is your returns policy?

If a product is faulty, damaged, or not as described, please contact us within 14 days of receipt. Due to their nature, perishable goods can only be returned if faulty. Your statutory rights are not affected. See our Terms & Conditions and Refund Policy for details.

What are your opening hours?

Our opening hours are Monday to Sunday, 10:00am – 7:00pm. Hours may vary on public holidays.

How do I contact you?

Call us on +44 191 273 6664, email [email protected], or visit us at Lynnwood Terrace, Newcastle upon Tyne NE4 6UL, United Kingdom.